Cloudbeds and Cendyn partner to enhance hotel revenue and guest experience

Cloudbeds, the premier hospitality administration software program platform, and Cendyn, a world built-in lodge expertise and companies firm, have at present introduced a strategic partnership devoted to driving income progress for hoteliers.

This collaboration connects Cloudbeds’s property administration system (PMS) seamlessly with each Cendyn CRM and Cendyn Digital Advertising Platform (DMP), empowering hoteliers to optimize operations and elevate visitor relationships to spice up income streams. The methods’ integration streamlines operational effectivity by centralizing duties akin to cross-channel connectivity, digital promoting administration, and marketing campaign monitoring.

“By harnessing Cendyn’s strong advertising and marketing automation capabilities alongside Cloudbeds PMS, hoteliers can automate and optimize advertising and marketing campaigns whereas consolidating visitor information” says Chris Egan, Chief Product Officer at Cendyn. “This complete method allows exact viewers segmentation, personalised content material creation, and marketing campaign scheduling tailor-made to visitor habits and preferences.”

The Cendyn and Cloudbeds integration allows hoteliers to consolidate visitor information throughout all totally different touchpoints, permitting for personalised advertising and marketing efforts. With the centralized digital advertisements platform, hoteliers can tailor campaigns to reinforce visitor expertise and drive direct bookings, thereby rising income.

Moreover, by leveraging the mixed energy of Cendyn’s analytics capabilities and Cloudbeds’ PMS, hoteliers achieve actionable insights into visitor habits, marketing campaign efficiency, reserving patterns, and income efficiency, offering a transparent pathway to income progress.

Sebastien Leitner, VP of Partnerships at Cloudbeds, stated: “Our collaboration with Cendyn marks an vital milestone for us. By enhancing our main PMS resolution with Cendyn CRM and digital advertising and marketing performance, we stay up for enabling hoteliers to raise visitor experiences and obtain even better income progress.”